Getting great ratings and reviews across your social media accounts like Yelp!, Amazon, and other locations is a great way to build your business. But, sometimes business owners need a little help knowing how to handle the review process to ensure great ratings and reviews. Here are some tips.
Is your website 100% secure? If not, it could have seriously negative consequences on both you and your customers. Like many business owners, you may not even realize that your site is vulnerable. Whether you have created the website yourself or hired somebody else to do it for you, mistakes could easily have been made that have left the site insecure.
If you’re looking to really boost the effectiveness of your website, testimonials and reviews can go a long way to help. More and more businesses are starting to realize just how much of an impact customer opinion can have on sales and popularity. Below you’ll discover why reviews and testimonials really matter.
The online ability to communicate with anyone, anywhere, in an instant means a couple of poor customer experiences can reach an audience of hundreds or thousands. This can do irreparable damage to your credibility online. Don't let that happen. Practice the following 6 tips for building your online reputation in a positive way and your customers may handle all of your marketing for you.
Integrated marketing takes into consideration all aspects of marketing and the many channels of marketing that you can use. Like most marketing plans you need to know what your goal is, who you plan to market to, and how you will do it.
Getting bad online reviews can be bad for business, but it does not mean your business will definitely suffer. How you handle the negative review can say just as much as—if not more than—the negative review itself.
These tips will help you get more local traffic through your doors and help you keep new customers, despite a bad review.